Thank you for using coMento. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mentorship platform. By accessing or using coMento, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: When you register or create an account on coMento, we collect personal information, such as your name, email address, phone number, and payment details (for mentors).

• Profile and Content Information: If you create a profile, we may collect additional information, such as your bio, mentorship experience, and content you upload, such as session materials.

• Usage Data: We collect information about how you interact with coMento, including your activity on the platform, session duration, and preferences.

• Device Information: We may collect information about the devices you use to access coMento, such as IP addresses, browser type, operating system, and device identifiers.

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2. How We Use Your Information

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coMento uses your information to provide, maintain, and improve our services, including:

• Service Delivery: To create and manage your account, facilitate mentorship interactions, and process subscription payments.

• Personalization: To customize your experience on coMento based on your preferences and activity.

• Analytics and Improvement: To analyze usage patterns, troubleshoot issues, and improve our platform’s functionality and user experience.

• Communications: To send you administrative notifications, updates about our services, and promotional offers (you can opt out of marketing communications at any time).

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3. Sharing Your Information

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We do not sell your personal information to third parties. However, we may share information under specific circumstances:

• Service Providers: We work with third-party vendors to help us operate and maintain our services (e.g., payment processors, data storage providers). These vendors have access to your information only as necessary to perform their functions and are obligated not to disclose or use it for other purposes.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.

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4. Cookies and Tracking Technologies

coMento uses cookies and similar technologies to collect information about your activity on the platform and enhance your experience. These may include:

• Session Cookies: To keep you logged in and track your activity during your session.

• Preference Cookies: To remember your settings and preferences.

• Analytics Cookies: To understand how users interact with coMento and improve the platform.

You can manage cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features on coMento.

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5. Data Security

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coMento implements appropriate security measures to protect your information from unauthorized access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

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6. Data Retention

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We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon termination or deactivation of your account, we may retain your information as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

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7. Your Rights and Choices

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Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You may access, update, or delete your account information at any time through your account settings.

• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

• Deletion: You may request that we delete your personal information, subject to certain legal obligations.

• Restriction of Processing: You may request that we restrict the processing of your personal information in certain situations.

To exercise any of these rights, please contact us. We will respond to your request in compliance with applicable laws.

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8. International Data Transfers

As an Israeli-based company, your information may be transferred to, processed, and stored in Israel and other countries. By using coMento, you consent to the transfer of your data outside your country of residence, which may have different data protection rules than in your country.

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9. Children’s Privacy

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coMento is not intended for children under 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without verified parental consent, we will take steps to delete that information.

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10. Changes to This Privacy Policy

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coMento may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the new policy on this page or through other communication channels. Your continued use of coMento after any modifications indicates your acceptance of the updated Privacy Policy.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or coMento’s data practices, please contact us: support@comento.ai